CamperRentalsUsa.llc
Information
Phone | (805) 641-4100 |
---|---|
Mobile | (310) 773-6667 - Mobile |
Fax | (805) 641-4100 - Fax |
Website | http://www.camperrentalsusa.com |
Address |
2606 N Ventura Ave, Ventura, CA 93001 United States |
Description
RV Rental Motorhome Class A /C Travel Trailers 18'Ft to 29'Ft Here at Camperrentalsusa, we pride ourselves in having the
newest models, absolutely cleanest rental fleet around. And, our one-on-one
comprehensive interior and exterior orientation and familiarization
walkthrough can't be beat! Our goal at Camperrentalsusa is to make your vacation
dream come true.
Reviews for CamperRentalsUsa.llc
-
CamperRentalsUsa.llc
Camperrentalsusa is great!!!
5 5 0
Posted On: Jan 26, 2012
Reviewer: Millie
“All in all, our experience was very positive. Making the reservation was painless, and the rental guide they sent in advance was most helpful in planning. We found the staff on the phone and especially in Ventura helpful and friendly and they got us on the road quickly and with minimal fuss. Our return was just as painless. The motor home itself was clean when we picked it up, in good repair, and didn't have any of the lingering odors was half expecting. All the motor homes Camperrentalsusa rents are pet-friendly. All of the vehicles are also non-smoking. ((((So I guess the main question is, Would we rent from Camperrentalsusa again? and the answer is a resounding Yes!”
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CamperRentalsUsa.llc
Super Vacation
5 5 0
Posted On: May 05, 2011
Reviewer: Jurgen Hinkels
“I'd like to let people know these guys are very good. We came to LA from Germany to make a good vakation. We had hired a motor home from a small local company, but soon before we left they cancelled our booking because of some problems.
We called many people renters in the area near LA and these guys were the only ones who could help us on such short notice.
The Motorhome was very nice too. We had a large class A. It was much bigger than the ones I rented in Germany before and it was very nice on the inside.
The staff was also very nice, and gave us a good lesson about driving the Motorhome. They even told use about some good camping places in the area.
I was very happy to find these guys.
They are very helpful and I loved my vacation in Amerika.” -
CamperRentalsUsa.llc
Like this RV Rental company !!!
5 5 0
Posted On: Apr 08, 2011
Reviewer: Taylor
“This year's trip to California was another excellent experience working with Camperrentalsusa. In preparation for the trip, we had to make a number of modifications and the staff was always quick to accommodate our needs.
We had a great trip to the US, and working with the folks at the LA/Ventura location was excellent. It was again a real pleasure working with Erik and Miep. They are very helpful and truly friendly. So both the pick-up and return went exceedingly smooth. This was very much a repeat of the first time we rented from Camperrentalsusa at the San Francisco location.
Our only real problem there has nothing to with Camperrentalsusa. It is at the Airport. The Shuttle company vehicle pick-up site is so close to the airport that the taxi drivers do not want to take us there after their long wait in the queue for a fare. It is illegal of course, but they come up with all sorts of excuses not to take us. But we are learning who to talk to (for lack of a better term - the Taxi driverr) and what actions to take to ensure we can get a lift.
So if folks run into this little glitch at the Airport, here is what you do. First, get the Registration number from the back of the cab of the cabbie who turned you down. Without this number it is difficult for the Taxi Operations to take corrective measures. He is normally somewhere where he can oversee the Taxi Stand Operation, but you may need to ask someone who works at the Airport to point him out. Then go to him and explain the problem and give him the registration number. He will correct the problem.
. My rental process went very smoothly from A to Z. It was my very first time renting a mobile home. I did my share of researching for better terms. I liked what I got from Camperrentalsusa.
All the information on the web site and the e-mails I received from Camperrentalsusa regarding my reservation was easy to follow. I was promised there were no hidden fees and there was none.
Picking up was easy. Originally our pick up time was 3:00PM but when I made a phone call and they let me come in at 10:00AM. We started earlier than expected.
Our mobile home was new and clean. We finished our pre-rental check up quickly. I was well informed of the terms of returning our vehicle. I drove out of their parking lot within 20 min.
The mobile home was not as hard as I expected in terms of driving and parking, they did provide an English manual in the car. The inside was spacious enough for our family of 6, three adults, one teenager, one six year old, and a 17 month old baby. All the equipment and the compartments worked as they were supposed to. For six nights and seven days our family did not have any complaints.
Returning the vehicle went without any problem. I was ten minutes late but they said it wasn't a problem. I returned the vehicle with less amount of fuel than I drove off with but they said it was not much of a difference. I was not charged for the gas. The same representative came out of the office right away and we checked the vehicle thoroughly. I was informed that I need to pay for a torn window screen. I agreed and signed the paper. I checked with my credit card company and found out they deducted $150 for the broken window screen and returned the rest of my deposit within three days of the return. The whole returning process took less than 15 min. It felt like every process was clear and straightforward.
I would definitely use Camperrentalsusa again.” -
CamperRentalsUsa.llc
Rented 38' Diesel pusher ,Great!!!!
5 5 0
Posted On: Apr 06, 2011
Reviewer: Marie Smith
“I wanted to bring to your attention an employee of yours that has made my experience a total pleasure! This employee is name was Brad.
I've spoken with him a couple of times regarding the reservation of my RV for my upcoming weekend vacation and both times I've spoken to him he has been positive, helpful, and truly a customer focused employee. His ability to make my experience with Camperrentalsusa.llc a truly positive experience was outstanding.
Too often when being a customer on the phone - the individual assisting you forgets that the person on the other side of the phone is the customer and is making their payday. Brad put me, as the customer first! It's such a pleasure to have worked with him on my reservation. Being in the customer service role myself - I know what exceptional customer service is and Brad is a pro at it!
Many times we focus on the negatives and don't praise or recognize the positives. In this case - I'd like to recognize Brad's performance as truly outstanding. Thanks to Brad - I'll always use Camperrentalsusa for my vacations and will tell all my friends who may be looking for an RV to use camperrentalsusa because they employ individuals who put the customer first.
My first time we rented smaller RV but the last time we upgraded ourselves to the 38'' diesel pusher with 3 slide outs , this Class A motorhome is amazing.
Drives like a dream and the inside was beautifull.
Highly recommended.
Marie” -
CamperRentalsUsa.llc
Clean new motor home , Great Servic
5 5 0
Posted On: Feb 27, 2011
Reviewer: Taylor Willers
“husband and I are so happy that we rented our RV from Camper Rentals USA in Los Angeles Area (Ventura).
the people there took such great care of us and the RV was beautiful.
We enjoyed the Rv for 2 weeks and we had great deal ,
we checked prices and they are the best.
We rented the newest model Sunseeker RV 24'' and had a great time.
We highly recommend Camperrentalsusa for your Rv rental experience” -
CamperRentalsUsa.llc
Best RV Rental Place Los Angeles area
5 5 0
Posted On: Feb 23, 2011
Reviewer: Spencer Brown
“Dear CamperRentalsUSA ,
We would like to thank you for making our motorhome experience a truly memorable one. A friend told us about CamperRentalsUSA and said that they are reliable and clean. We were so pleased with the rental, the comfort and ease, that we plan on doing this again in the future. We have now decided to possibly purchase a motorhome in the next few years because we had such a wonderful time. We are already looking at the calendar to see when we can get away. Next time, we want to try one a little bigger.First, we would like to thank Erik for our reservation and update. He explained the different rentals to help us decide what we needed and sent us confirmation quickly. We truly appreciate this outstanding service and trust our thanks will be passed directly to him. I would also like to say that we thoroughly enjoyed our trip and the RV, having previously rented more than once from another company. We enjoyed the sense of space and additional conveniences in the 31 Coachmen A Class and had no difficulty driving it. I have already recommended CamperRentalsUSA to at least two interested parties and would have no hesitation recommending to anyone interested in this type of vacation. Maybe next time we would like to try one of those big Class A Itasca Sunseeker parked in the lot!
We look forward to our next rental. Thank you again for everything.
Kind Regards
Spencer Brown” -
CamperRentalsUsa.llc
Will be Back!!!!!!!!!!
5 5 0
Posted On: Feb 23, 2011
Reviewer: Steve Ferguson
“This year's trip to California was another excellent experience working with Camperrentalsusa. In preparation for the trip, we had to make a number of modifications and the staff was always quick to accommodate our needs.
We had a great trip to the US, and working with the folks at the LA/Ventura location was excellent. It was again a real pleasure working with Erik and Miep. They are very helpful and truly friendly. So both the pick-up and return went exceedingly smooth. This was very much a repeat of the first time we rented from Camperrentalsusa at the San Francisco location.
Our only real problem there has nothing to with Camperrentalsusa. It is at the Airport. The Shuttle company vehicle pick-up site is so close to the airport that the taxi drivers do not want to take us there after their long wait in the queue for a fare. It is illegal of course, but they come up with all sorts of excuses not to take us. But we are learning who to talk to (for lack of a better term - the Taxi driverr) and what actions to take to ensure we can get a lift.
So if folks run into this little glitch at the Airport, here is what you do. First, get the Registration number from the back of the cab of the cabbie who turned you down. Without this number it is difficult for the Taxi Operations to take corrective measures. He is normally somewhere where he can oversee the Taxi Stand Operation, but you may need to ask someone who works at the Airport to point him out. Then go to him and explain the problem and give him the registration number. He will correct the problem.
. My rental process went very smoothly from A to Z. It was my very first time renting a mobile home. I did my share of researching for better terms. I liked what I got from Camperrentalsusa.
All the information on the web site and the e-mails I received from Camperrentalsusa regarding my reservation was easy to follow. I was promised there were no hidden fees and there was none.
Picking up was easy. Originally our pick up time was 3:00PM but when I made a phone call and they let me come in at 10:00AM. We started earlier than expected.
Our mobile home was new and clean. We finished our pre-rental check up quickly. I was well informed of the terms of returning our vehicle. I drove out of their parking lot within 20 min.
The mobile home was not as hard as I expected in terms of driving and parking, they did provide an English manual in the car. The inside was spacious enough for our family of 6, three adults, one teenager, one six year old, and a 17 month old baby. All the equipment and the compartments worked as they were supposed to. For six nights and seven days our family did not have any complaints.
Returning the vehicle went without any problem. I was ten minutes late but they said it wasn¡¯t a problem. I returned the vehicle with less amount of fuel than I drove off with but they said it was not much of a difference. I was not charged for the gas. The same representative came out of the office right away and we checked the vehicle thoroughly. I was informed that I need to pay for a torn window screen. I agreed and signed the paper. I checked with my credit card company and found out they deducted $150 for the broken window screen and returned the rest of my deposit within three days of the return. The whole returning process took less than 15 min. It felt like every process was clear and straightforward.
I would definitely use Camperrentalsusa again.” -
CamperRentalsUsa.llc
Best RV Rental in Southern California
5 5 0
Posted On: Feb 23, 2011
Reviewer: Spencer Brown
“Dear CamperRentalsUSA ,
We would like to thank you for making our motorhome experience a truly memorable one. A friend told us about CamperRentalsUSA and said that they are reliable and clean. We were so pleased with the rental, the comfort and ease, that we plan on doing this again in the future. We have now decided to possibly purchase a motorhome in the next few years because we had such a wonderful time. We are already looking at the calendar to see when we can get away. Next time, we want to try one a little bigger.First, we would like to thank Erik for our reservation and update. He explained the different rentals to help us decide what we needed and sent us confirmation quickly. We truly appreciate this outstanding service and trust our thanks will be passed directly to him. I would also like to say that we thoroughly enjoyed our trip and the RV, having previously rented more than once from another company. We enjoyed the sense of space and additional conveniences in the 31 Coachmen A Class and had no difficulty driving it. I have already recommended CamperRentalsUSA to at least two interested parties and would have no hesitation recommending to anyone interested in this type of vacation. Maybe next time we would like to try one of those big Class A Itasca Sunseeker parked in the lot!
We look forward to our next rental. Thank you again for everything.
Kind Regards
Spencer Brown” -
CamperRentalsUsa.llc
Thanks Erik
5 5 0
Posted On: Feb 07, 2011
Reviewer: Mark Smith
“A Wonderful Customer Service experience
from CamperRentalsUSA,
I'm writing today to tell you about a wonderful customer service experience I had with your company . I rented an RV to attend Coachella from a private individual and one hour into my trip the piece of junk broke down on the highway. My companion and I saw all the money and excitement we invested into going to Coachella falling down the drain as we frantically called RV company after company to find an RV for rent the same day for an event that usually has RV's booked months in advance. After calling a number of places we got hooked up with Erik from CamperRentalsUSA who found us the last remaining RV in California. The RV place closed at 5:00 pm on that Thursday and we were still stuck on the highway an hour away from the place at 4:00. We called Erik at the pick up site, explained our horrible luck and begged him to stay open until we could get there. Erik said something that took us both by surprise. NO PROBLEM. We didn't arrive until 5:30 and didn't get on the road until 7 pm and all the while Erik stayed well beyond closing time to make sure we got back on the road and were able to enjoy our trip in a quality RV. Erik was a true life saver and really great person. Erik gave us his cell phone number immediately and called us a couple times while we were in route to the RV place on that Thursday. And then Erik called us on Friday to make sure we made it.Where do you see service like this? Erik was truly our hero. And we can't thank him enough for his kindness and help. Our trip was an amazing success. The RV was plush and way better than the rust bucket that broke down. And next year, we will be booking directly with CamperRentalsUSA trip all thanks to our experience with Erik. I wish I knew last names. I know the RV place was in Ventura CA.
Sincerely, Mark Smith” -
CamperRentalsUsa.llc
Great Service Clean Motorhome
5 5 0
Posted On: Sep 28, 2010
Reviewer: Stanley
“All in all, our experience was very positive. Making the reservation was painless trough there website , and the rental information page there was most helpful in planning. We found the staff on the phone and especially in Ventura helpful and friendly, and they got us on the road quickly and with minimal fuss. Our return was just as painless. The motor home itself was clean when we picked it up, in good repair, and didn't have any of the lingering odors the Ms was half expecting. All of the vehicles are also non-smoking. The RV proved to be conversation piece of sorts, too: since it had a small stickers on the front , curious passers-by often approached us for information about renting one themselves. So I guess the main question is, Would we rent from Camperrentalsusa again? and the answer is a resounding Yes!”
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CamperRentalsUsa.llc
fraude!
1 5 0
Posted On: Sep 26, 2010
Reviewer: Unsatisfied costumer
“We had to pay extra costs on arrival.He didn't refund the deposit. We got an RV in bad condition!”
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CamperRentalsUsa.llc
Renter BEWARE
1 5 0
Posted On: Aug 28, 2010
Reviewer: Troy Baker
“Renter BEWARE:Very Nice RV that I only drove locally to the Beach. Rented it with the full cleanup fee. Great Experience UNTIL returned and got the surprise of my life. I should have known when the Owner, Eric, was telling that I was getting a great deal. I guess he's makes it up on the backend.when he charged me an additional $165 for a fine scratch on the top foot of the RV. When he encouraged me to come to his facility to discuss and he show me the next day, he NO-Showed and I had to hunt down maintenance staff to explain the issue. Having been told it was a 20 to 30 min. buff job plus seeing the the RVs next to mine were scratch 10X worse, I figured whatever 25 minutes costs. And after no-showing he never had the professionalism to call me back, tell me what he was charging me. He got his extra day rental fee which is what he wanted and lost a customer for LIFE. I would rent from ANY of the other camper places in Ventura County.”
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