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Recent Reviews
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5
5
CamperRentalsUsa.llc
Camperrentalsusa is great!!!
“All in all, our experience was very positive. Making the reservation was painless, and the rental guide they sent in advance was most helpful in planning. We found the staff on the phone and especially in Ventura helpful and friendly and they got us on the road quickly and with minimal fuss. Our return was just as painless. The motor home itself was clean when we picked it up, in good repair, and didn't have any of the lingering odors was half expecting. All the motor homes Camperrentalsusa rents are pet-friendly. All of the vehicles are also non-smoking. ((((So I guess the main question is, Would we rent from Camperrentalsusa again? and the answer is a resounding Yes!” -
5
5
CamperRentalsUsa.llc
Super Vacation
“I'd like to let people know these guys are very good. We came to LA from Germany to make a good vakation. We had hired a motor home from a small local company, but soon before we left they cancelled our booking because of some problems.\nWe called many people renters in the area near LA and these guys were the only ones who could help us on such short notice.\n\nThe Motorhome was very nice too. We had a large class A. It was much bigger than the ones I rented in Germany before and it was very nice on the inside.\n\nThe staff was also very nice, and gave us a good lesson about driving the Motorhome. They even told use about some good camping places in the area.\n\nI was very happy to find these guys. \nThey are very helpful and I loved my vacation in Amerika.” -
5
5
CamperRentalsUsa.llc
Like this RV Rental company !!!
“This year's trip to California was another excellent experience working with Camperrentalsusa. In preparation for the trip, we had to make a number of modifications and the staff was always quick to accommodate our needs. \nWe had a great trip to the US, and working with the folks at the LA/Ventura location was excellent. It was again a real pleasure working with Erik and Miep. They are very helpful and truly friendly. So both the pick-up and return went exceedingly smooth. This was very much a repeat of the first time we rented from Camperrentalsusa at the San Francisco location. \nOur only real problem there has nothing to with Camperrentalsusa. It is at the Airport. The Shuttle company vehicle pick-up site is so close to the airport that the taxi drivers do not want to take us there after their long wait in the queue for a fare. It is illegal of course, but they come up with all sorts of excuses not to take us. But we are learning who to talk to (for lack of a better term - the Taxi driverr) and what actions to take to ensure we can get a lift. \nSo if folks run into this little glitch at the Airport, here is what you do. First, get the Registration number from the back of the cab of the cabbie who turned you down. Without this number it is difficult for the Taxi Operations to take corrective measures. He is normally somewhere where he can oversee the Taxi Stand Operation, but you may need to ask someone who works at the Airport to point him out. Then go to him and explain the problem and give him the registration number. He will correct the problem. \n. My rental process went very smoothly from A to Z. It was my very first time renting a mobile home. I did my share of researching for better terms. I liked what I got from Camperrentalsusa. \nAll the information on the web site and the e-mails I received from Camperrentalsusa regarding my reservation was easy to follow. I was promised there were no hidden fees and there was none. \nPicking up was easy. Originally our pick up time was 3:00PM but when I made a phone call and they let me come in at 10:00AM. We started earlier than expected. \nOur mobile home was new and clean. We finished our pre-rental check up quickly. I was well informed of the terms of returning our vehicle. I drove out of their parking lot within 20 min. \nThe mobile home was not as hard as I expected in terms of driving and parking, they did provide an English manual in the car. The inside was spacious enough for our family of 6, three adults, one teenager, one six year old, and a 17 month old baby. All the equipment and the compartments worked as they were supposed to. For six nights and seven days our family did not have any complaints. \nReturning the vehicle went without any problem. I was ten minutes late but they said it wasn't a problem. I returned the vehicle with less amount of fuel than I drove off with but they said it was not much of a difference. I was not charged for the gas. The same representative came out of the office right away and we checked the vehicle thoroughly. I was informed that I need to pay for a torn window screen. I agreed and signed the paper. I checked with my credit card company and found out they deducted $150 for the broken window screen and returned the rest of my deposit within three days of the return. The whole returning process took less than 15 min. It felt like every process was clear and straightforward. \nI would definitely use Camperrentalsusa again.” -
5
5
CamperRentalsUsa.llc
Rented 38' Diesel pusher ,Great!!!!
“I wanted to bring to your attention an employee of yours that has made my experience a total pleasure! This employee is name was Brad. \nI've spoken with him a couple of times regarding the reservation of my RV for my upcoming weekend vacation and both times I've spoken to him he has been positive, helpful, and truly a customer focused employee. His ability to make my experience with Camperrentalsusa.llc a truly positive experience was outstanding. \nToo often when being a customer on the phone - the individual assisting you forgets that the person on the other side of the phone is the customer and is making their payday. Brad put me, as the customer first! It's such a pleasure to have worked with him on my reservation. Being in the customer service role myself - I know what exceptional customer service is and Brad is a pro at it! \nMany times we focus on the negatives and don't praise or recognize the positives. In this case - I'd like to recognize Brad's performance as truly outstanding. Thanks to Brad - I'll always use Camperrentalsusa for my vacations and will tell all my friends who may be looking for an RV to use camperrentalsusa because they employ individuals who put the customer first. \nMy first time we rented smaller RV but the last time we upgraded ourselves to the 38'' diesel pusher with 3 slide outs , this Class A motorhome is amazing. \nDrives like a dream and the inside was beautifull. \nHighly recommended. \nMarie \n \n” -
5
5
CamperRentalsUsa.llc
Clean new motor home , Great Servic
“ husband and I are so happy that we rented our RV from Camper Rentals USA in Los Angeles Area (Ventura). \nthe people there took such great care of us and the RV was beautiful. \nWe enjoyed the Rv for 2 weeks and we had great deal , \nwe checked prices and they are the best. \nWe rented the newest model Sunseeker RV 24'' and had a great time. \nWe highly recommend Camperrentalsusa for your Rv rental experience”